VU Amsterdam employees faced two critical workplace problems: an outdated, inflexible dashboard and a fragmented IT landscape with scattered self-service tools across multiple platforms. This created a non-centralized starting point for daily work meant employees wasted time hunting for tools and relevant information across disconnected systems.
Consolidated scattered self-service tools and information into a single, customizable dashboard that serves as the daily work starting point for all VU Amsterdam employees.
By integrating various self-service tools and essential information into a unified dashboard, VU Amsterdam employees gained a personalized hub for their daily tasks. This eliminated the need to navigate multiple platforms, streamlining workflows and improving overall efficiency. As well as increasing interest in content provided by the VU.
"Must know" mandatory and "Nice to know" personalized content structure
Customizable dashboard sections accommodating different work styles
Transform scattered data into a centralized hub, enhancing user experience
Improving clarity & readability as well as enhancing usability and user satisfaction.
The improved dashboard design led to a noticeable increase in employee satisfaction, fostering a more positive work environment.
By streamlining access to essential tools and information, the new dashboard significantly enhanced employee productivity and efficiency.
The implementation of the dashboard resulted in more streamlined workflows, reducing the time spent searching for resources.
With centralized data and analytics, the dashboard empowered employees to make better data-driven decisions, improving overall performance.
The intuitive design and personalized content of the dashboard led to increased user engagement and adoption across the organization.
The new dashboard helped reduce IT support tickets by providing employees with self-service tools and easy access to information.